Customer Testimonials
Great customer service in a low pressure atmosphere.
Junior and Liam provided a fantastic experience helping me lease the Prologue for my wife! They helped me save money and since the vehicle wasn't quite ready while I was at the dealership, Liam delivered it right to our driveway at home. I'm sure we'll be back in the future when we are looking for another vehicle.
Planet Honda has my business for life. I trust the team at the service center to take care of my Pilot without giving me the runaround. My most recent service advisor, Brad Nudell, was friendly and quick with communication.
Thank you!!
Chris was absolutely amazing! He was very thorough with everything he did (questions, research, etc). Due to unforeseen circumstances, I had to wait 2 weeks before I was about to get the car I initially test drove. Chris kept me posted with if it was still in the lot and available every few days (which it did stay!). When I went in to purchase the car, Chris remained professional and courteous. Aaron in finance was also a pleasure to work with, very thorough, answered all of our questions and had a good sense of humor as well. The drive from Longmont ...
Simple, quick, knowledgeable, I’m pleased with my purchase and experience
Everything was great from start to finish-we are so happy we chose Planet Honda!! Nick Jones was great to work with and made our whole experience very enjoyable!
Came in for an oil change today. The service dept has their process working smoothly, also a very nice waiting area with a coffee machine, snacks, and comfortable work stations.
We had a great experience with Jr. our sales rep. Everyone was very friendly. We really enjoy our CRV.
Noah was very efficient and kind.
Great Sales team! Chris and his whole team were very professional and responsive! We had been to several dealerships and thought the service at Planet Honda was by far the best
I brought my 2018 Honda HRV for its maintenance, my advisor was Brian. I am always extremely happy with the service I receive here, and Brian was helpful, knowledgeable and friendly!
Kevin was great both times I’ve gone into Honda in the last week for service. Thank you for having him on your team with fantastic customer service.
Everyone was very professional and very helpful 😀
We own two Honda vehicles. The reason for this is that Honda makes very good product in my opinion. Also at some point all cars need maintenance and my experience with the maintenance department at Planet Honda has been just super. This last maintenance event was just an oil change and a rear differential oil change. When I scheduled through the service scheduler She said you could plan on about two hours for your vehicle to be in the shop. I walked out of there in 34 minutes. Not only did they do the work that I brought it in for, ...
Wow! I had an incredible experience at planet Honda. Liam helped me.. he was easy-going, super knowledgeable and present. The way they do business takes all of the stress and haggling out of the buying experience. I have bought a good amount of cars in my life and it is always the running back-and-forth and negotiating and leaving unsure if you got a good deal or if you just got hosed. That is not how it goes down at planet Honda! I went in by myself, as a woman and was treated with respect And kindness. Highly recommend checking it ...
Great service staff! Thorough and transparent each visit, my preferred Honda service center. Thanks to Noah for explaining everything my recall entailed!
What a Great experience, took honda for recall, and request an extra key fob. Was keep I inform and was done the same day. But unable to pick up. Let Brandon no problems ./ let him know I was on my and car was ready!l when I got there. In and out.. the this guy make it... BYRDMAN
I haven’t been impressed with Planet Honda on my last few visits. There seemed to be that lack of organization, caring, friendly attitude with the service techs. Had to take my car in to replace the fuel pump and met Noah Karsten. I’ll return…he definitely meets my stands. He took care of my needs with ease. He deserves the 5 star review!! What an exceptional young man…it was a pleasure knowing my car was in his hands…
I had to do a recall, and Jesse Juarez went above and beyond to get it done quickly and efficiently. Thank you.
Great customer service. Friendly. The wait time was not too bad. Thank you
They completed my services quickly and in the time I was told. Jesse was professional and very helpful. Notified me of upcoming services needed.
Trava was great to work with! My initial inquiry about a CRV was responded to within minutes, and she promptly sent a quick video of the car and its features. The staff were all great from being greeted at the door, to working with Trava, and Dess in Finance. I hope I don’t need to car shop for a long time, but will definitely return to Planet Honda when the time comes. Thank you!
Brad was efficient and present. I trust him with my car.
Worked with Dori and Oty to decide on which car I wanted and they were both amazing and answered all of my questions. They made sure to make me feel at ease during my first car-buying experience. Everyone at the facility was kind and helpful and made the whole day overall amazing, thank you!
Quick, professional, and got me in within a week’s notice. Zero complaints!!
Thanks for all the attention, Liam! We were only there for a cheap used Honda Civic but we could have been more pleased with the service and quality/condition of the vehicle.
(Translated by Google) Excellent service, very friendly and helpful (Original) Excelente servicio, muy amables y serviciales
Max & Nik were great to work with and made our car purchasing experience great
Totally recommend this place good service and people fast oil changes!
Everything was an exceptional experience. Dori and Trava took very good care of me and my wife and made sure we are taken care of. This dealership is definitely worth the time if you're looking for an A+++ experience and car! We decided to lease a Honda Prologue and we are both very happy with our choice. This is one of the top best experiences with a dealership!
Dori Smith was very professional and informative! Thank you!
Planet Honda has always been good to us. Purchased 2 vehicles with them and have had 4 vehicles serviced with them. The staff and kind and efficient at their job and explain things well.
Straightforward no bs, honest
Amazing dealership that I felt comfortable trusting and working with all the team! I went to 4 dealerships this week, and they felt most at home. Thank you to my sales rep, Junior, and the guys in finance, Frank and Dess. They were all awesome and put up with all my questions! 10/10! Quick process too. They even had a fancy bow to take a picture with my new car!
I always have a positive experience at Planet Honda Service. Every staff person that I have worked there with is pleasant, professional and knowledgeable. If I wait at the dealership during service, the wait time is usually shorter than original estimate. I often work with Noah Karsten as my service advisor and always have a great experience!
Trava was very helpful and made my purchasing experience fast and easy.
Had yet another amazing experience at Planet Honda. Nick Jones was so helpful in going through what I was looking for in a car, from features to payments. I visited several times and each time was amazing. I didn't feel rushed or pressured at any time which made the experience enjoyable. Nick and Planet Honda have never disappointed and we will continue to purchase our cars from them.
We were searching for a Honda Pilot Elite w/the interior we wanted and a dealership w/o an inflated sticker price - we found that at Planet Honda. Trava was wonderful to work with as was Frank - great experience for us.
Fast and friendly
Jesse went the extra mile checking previous repair records from other dealerships to make sure we weren't having needless maintenance. This is something that Schomp did not do! Always efficient and timely service at Planet!
Awesome experience at Planet Honda! I was treated with upmost respect and kindness. All of my questions were answered and I was able to test drive several vehicles until I found the best fit for me. Oty was not only absolutely amazing, but knowledgeable, flexible, and very supportive throughout the buying process.
Chad was very friendly he was able to go above and beyond to make sure I was taken care of and Trava was awesome she was super helpful and was able to get me into exactly what I need I am truly grateful for both of them!
Plant Honda has an outstanding team! On my hunt for a new car I had the privilege of meeting an excellent group of people. Trava Hickens is an outstanding Sales consultant and went above and beyond from getting a car stereo person (Chad Hicken - Honda Vehicle Exchange Coordinator) and stereo guy to talk with, to even tracking down my bluetooth I left in the car I test drove. She was very understanding and patient with me. As I was unsure and big emotional while out looking for a vehicle. She made sure I understood all my warranty options and ...
Nick was very helpful and knowledgeable about the vehicle I was interested in, and was not aggressive.
Great service as usual. Service rep did a great job even without a computer.
Sam was great! Super kind and helpful. Always happy to come back to Planet Honda.
Took two vehicles in for oil changes the same afternoon. Brad and Sam helped us get the services done quickly. No pressure for any additional services to be done.
Liam Bruno was wonderful to work with. He was extremely patient and knowledgeable of all the Honda vehicles we considered. Personally what blew me away was the fact Liam sat in the SUV with us for almost an hour answering all our questions prior to deciding and then after we purchased he helped us navigate all the new features to get us comfortable and confident to drive off the lot. It’s always nerve wracking trying to learn all the new features, even the simplest ones and he was so patient and informative. Buying a car with him was fun ...
Ody and Max were very helpful. Ody showed us the cars we were interested in seeing. Both answered our questions and following up on things they didn't know. Overall very good experience
Had a great experience with Noah. Went in for an oil change and got great service, car was ready just when they said it would be, and there are free snack and tea! What more could you ask! 5 stars
Liam was very nice and helpful especially when it was my first time buying a car. I appreciate it very much. Will definitely be back if I need another car in the future.
I heard a strange noise in my car. I came to PH on a Friday afternoon in hopes of being able to find out what was wrong…knowing you were probably pretty busy already. Noah was able to help me right away. To my relief, the problem was fairly simple, and your guys were able to fix it quickly. Noah was terrific and never made me feel like a silly woman with some kind of weird “noise” in my car. Thanks so much. Anne
Car runs great and the service was fantastic. Very nice people and willing to work with us.
Excellent buying experience! Dori was a helpful and fast communicator. Planet Honda did not play any of the dealership games I expect and the pricing is transparent. Highly recommend. I travelled from New Mexico to buy our new van and it was worth the long drive!
Kevin was able to negotiate with the Techs to get my airbags recall and overdrive done before 1pm. They had told me it would be 4 hours over the phone, but they were short handed that day. (Only 4 techs instead of 6-8). Since I was willing to wait, they put me farther up in the line. They also gave me an inspection to take back to my regular mechanic about other services my 2009 Honda fit with close to 170k might need.
Great and honest people. Like their work.
They were helpful, accommodating and got my car fixed!
Fast service. Thank you
Work was done quickly and well. Only “gigs” I would offer is that the rep went out of his way to let me know I missed a discount by a thousand miles. Not a big deal but in comparison to down the road, where they go out of their way to make sure I get discounts for which I qualify, it seemed a pointless observation. Also, when I checked in, I was told the recall would take three, not two days, but then it was done in half a day. Funky communication but it worked out okay for me.
Yesterday I bought a brand new Honda crv hybrid from planet Honda! In my 76 years on the planet( pun intended) , I have never been treated with more respect and professionalism then I received from the kindest young man Max Shine! He was so thorough with explaining the financial part to me and was really patient in the whole process! I never felt rushed and felt like Max was really there to make my experience a genuine one! Thanks again for everything Max, I wish you happy holidays and thanks to the whole team at planet Honda who will always get ...
I wasn’t expecting to get my battery replaced the same day when I dropped my car off. Initially I was planning to pick up in a few days…(after scheduled appt on Monday) I got there near closing time this past Saturday. . . To my surprise and amazement they were able to get it done within 20 minutes…This was so incredibly helpful! Thanks guys!
Planet Honda is the Best! Just took Our Honda CRV hybrid in for routine service. Got in and out within an hour, and it was wonderful. Everything was done. Great video was sent about a review of the car and the gentleman who took care of us was great. Drove away with a full service car, nice and clean And very informed on our service. This is the fifth car we’ve had from planet Honda and I don’t think we’d go anywhere else. Thanks again Honda for your great service.
Best automotive service ever, from initial call to service my Acura, to being welcomed at garage entry by porter then meeting my service contact, Easy flow of service emails, full comprehensive explanation of suggested repairs, repairs made promptly and thoroughly, at a reasonable cost, highly recommend their professional service
Great service. In and out for a quick oil change. No problem at all.
Liam was a total pro from start to finish. The process was transacted completely by text, email, and phone, and he was unfailingly prompt and informative- I met him personally the day we picked up the car. He acquired the exact car I wanted in the time frame he said he would, and handled the transaction smoothly and efficiently throughout. Shoutout also to Frank for making the myriad details comprehensible. You have a beautiful dealership and excellent staff. The CRV is everything I knew it would be, and the process far easier than expected. I would highly recommend Planet Honda ...
Max Shine was the best and most professional car salesman I have ever worked with in my three decades of driving experience! He was professional and kind and really respectful. He also worked with my elderly mother and was the perfect person! Again I recommend him to anyone and everyone in the west Denver metro area, and Honda’s are great reliable cars in the mountain weather!! Thanks again so much Max!!
Junior was great! Very professional and had an answer for every questions we had. The process and the paper work was easy. And was able to get my mom her dream car for Christmas! Definitely recommend Junior for your next vehicle purchase.
I feel like my truck gets excellent attention and service at Planet Honda whenever my Ridgeline needs service. It is actually always a pleasant experience to bring my truck in. I always have the same technician check the truck in when I go, so it all has a feeling of very individualized attention, since that technician remembers me and the truck.
Jesse was our Advisor, and he was THE BEST. He kept me informed of every step of the car service and detailing, explained the challenges as they developed, and made sure that I was always totally satisfied. Top customer service!
I love Planet Honda. They always complete the work in a timely fashion, and they always leave my vehicle, clean and sparkly shiny. I’ve never had anything left on the steering wheel or on the door handles or anything from dirty hands. They take care of my truck like I like to see it. I wouldn’t take my truck anywhere else other than Planet Honda truly a great team and I appreciate their service If I could give them 10 stars, I would❗️
Kevin Mortenson was excellent
Great Sales Rep, Trava Hicken, just worked on my new used 2022 CRV EX Honda!
Was having issues with my 2017 CR-V, brought it to Larz Rafaelli in service and voila, problem solved quicker than quoted and at a reasonable price as well. Fast and friendly service, hard to beat these guys. Thanks Larz!
Great place, staff is friendly. Thanks Noah!
The original price we were quoted and the final price we paid were both relatively “clean.” No significant add-ons of accessories we didn’t want or didn’t need were included in the final price from this dealership. Also, Trava, the salesperson we worked with, was friendly, helpful and information oriented from our first inquiry throughout the purchase of the vehicle. NO pressure.
Hondas just improve the quality of your life. I've driven Hondas for over 20 years. Giving up an old Honda is heartbreaking. Now driving a Honda Accord, I love the visibility, durability, and design. My 10 year old Honda got an oil change at Planet Honda in Golden, Co. this week. It's such a clean, friendly atmosphere, so unlike taking a chance at any old garage with possible unhappy mechanics. All in all, service was easy, not stressful, and they did the job well.
Have driven Hondas for over 30 years - most recent is a 2011 CR-Z that I LOVE even though visibility is horribly compromised by the car’s design. However, there has been years’ long issues with the battery - I have forgotten how many times it has been replaced with no real answer as to why dead battery continues to occur. Was in yet again yesterday. Met service manager Orlena Lutz. FINALLY, someone who actually listens to a woman who knows her own car unlike previous good ol’ boy service managers with the mental eye roll. Orlena went far beyond in service ...